🔒 Privacy Policy

Privacy Policy Kiss Ori – Your Data Protection

Kiss ori takes the privacy and security of every member's personal data seriously. This Privacy Policy transparently explains how we collect, store, use, and protect your information as a player on our platform, which operates for users across Malaysia.

Updated: 1 January 2026 Language: Bahasa Melayu Regarding: Malaysian Players PDPA Compliant

Important Note: The Kiss Ori Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our platform, you agree to the collection and use of information as described in this document.

1. Introduction & Scope of the Privacy Policy

Kiss ori is an online entertainment platform fully committed to protecting the privacy of every member who uses our services. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal information obtained when you register, log in, make a deposit, place a bet, or interact with the kiss ori platform in any way.

This policy applies to all Kiss Ori users, including registered members, website visitors, and anyone who interacts with our platform through our website or official communication channels. Any third-party services you may access via links on our platform have their own privacy policies, and Kiss Ori is not responsible for their practices.

We understand that trust is the foundation of the relationship between players and a platform. That is why we strive to be as transparent as possible about how we handle your data — because when you play at Kiss Ori, you deserve to know your information is in responsible hands.

2. Types of Personal Information We Collect

Kiss Ori collects personal information across several categories depending on your interactions with our platform. We only collect what is genuinely necessary to provide you with the best experience.

2.1 Information You Provide Directly

  • Registration information: Full name, phone number, date of birth, email address
  • Identity information: Identity card number (MyKad) for KYC verification purposes
  • Financial information: Bank account number, bank name (Maybank, CIMB, RHB), e-wallet account number (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay)
  • Address information: Full address including postcode and state in Malaysia
  • Communications: Records of conversations with our support team via Live Chat or email

2.2 Automatically Collected Information

  • Technical data: IP address, web browser type, device operating system
  • Usage data: Pages visited, time spent, actions taken on the platform
  • Gaming data: Betting history, deposit and withdrawal records, game preferences
  • Location data: General location data based on IP address to ensure regulatory compliance
  • Cookie data: Session cookies and preference cookies to enhance your user experience
Data Category Sample Information Primary Purpose
Identity Name, MyKad, Date of Birth Account verification & KYC
Links Email, Phone Communications & support
Finance Bank account, eWallet Deposits & withdrawals
Technical IP, Device, Browser Security & fraud detection
Games Betting history, activity logs Service improvement

3. How We Use Your Information

All information we collect is used for clear and legitimate purposes. Kiss Ori does not use your data for unrelated purposes without your prior consent.

3.1 Primary Purposes of Data Use

  • Account management: Creating, verifying and managing your member account at Kiss Ori
  • Transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow and FPX, as well as withdrawals to your bank account
  • Regulatory compliance: Meeting KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
  • Platform security: Detecting and preventing fraud, unauthorised access and account misuse
  • Customer support: Addressing enquiries, resolving complaints, and providing technical assistance
  • Service improvement: Analysing usage patterns to improve the platform, introduce new games, and refine the user experience
  • Marketing communications: Sending information about promotions, bonuses and the latest offers that may interest you (subject to unsubscribe options)

3.2 Legal Basis for Data Processing

Kiss Ori processes your personal data on the following legal bases in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

  • Consent: For marketing communications and preference purposes
  • Contract performance: To process transactions and manage your account
  • Legal obligation: For KYC, AML compliance and regulatory reporting requirements
  • Legitimate interests: For fraud detection, platform security, and service improvement

4. Information Sharing & Disclosure

Kiss ori does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, there are limited situations where we may share your data with trusted parties.

4.1 Parties That May Receive Your Data

  • Payment provider: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and local Malaysian banks via FPX to process your financial transactions
  • Game software providers: Providers of slots, Live Casino, virtual sports, and lottery platforms partnered with kiss ori — only the minimum data required to operate the games is shared
  • Technical service providers: Hosting, analytics, and infrastructure companies that help us run the platform safely and efficiently
  • Regulatory authorities: Government agencies or regulatory bodies that require your information based on legal obligations
  • Identity verification partners: Third-party services that assist us in conducting KYC and AML checks

kiss ori Guarantee: Every third party with whom we share your data is bound by strict confidentiality agreements and is required to protect your information to the same standard as we do. We do not permit them to use your data for any purpose other than those specified.

5. Security & Data Protection

Protecting your personal data is kiss ori's highest priority. We invest in the latest security technologies and processes to ensure your information is always protected against unauthorised access, loss, or misuse.

5.1 Technical Security Measures

  • 256-bit SSL encryption: All data transmitted between your browser and Kiss Ori's servers is encrypted using the latest SSL technology
  • Secure password storage: Your password is stored in hashed form using the bcrypt algorithm — even we cannot read your original password
  • Two-factor authentication (2FA): An additional security layer you can enable to protect your account from unauthorised access
  • 24/7 Monitoring: A real-time threat detection system that monitors suspicious activity around the clock
  • Data segregation: Member funds and personal data are stored in an environment separate from the company's operational systems

5.2 Data Retention Period

Kiss Ori retains your personal data for as long as your account remains active or as long as necessary to fulfil the purposes set out in this Privacy Policy. Following account closure, we retain certain records for minimum 7 years to meet legal and accounting requirements in Malaysia. Data that is no longer needed will be securely deleted or anonymised.

6. Your Personal Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal information that we hold. Kiss Ori fully respects and upholds these rights.

  • Right of access: You may request a copy of the personal information we hold about you at any time
  • Right to correction: If your information is inaccurate or out of date, you may request that we update it
  • Right to erasure: Under certain circumstances, you may request that we delete your personal data (subject to our legal obligations)
  • Right to opt out of marketing: You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails
  • Data portability: You may request your data in a structured, machine-readable format
  • Right to object: You may object to the processing of your data for specific purposes

To exercise any of the above rights, please contact our data protection team by email at privacy@kissori.com. We will respond to your request within 14 working days.

7. Cookie Policy

Kiss Ori uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

7.1 Types of Cookies We Use

  • Essential cookies: Required for the platform to function properly, such as maintaining your login session. These cookies cannot be disabled.
  • Performance cookies: Helps us understand how you use the platform so we can improve it
  • Functional cookies: Remembering your preferences and settings, such as your preferred language and favourite games
  • Marketing cookies: Used to display relevant promotions based on your interests and activity on the platform

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the Kiss Ori platform.

8. Data Transfer & Storage

Your personal data is processed and stored on secure servers. In some cases, data may be transferred to or accessed from other countries where our technical services or infrastructure are based. In such situations, Kiss Ori ensures that adequate and equivalent protections are in place through data transfer agreements that comply with international standards.

9. Changes to the Privacy Policy

Kiss Ori reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Members will be notified of any material changes via their registered email or a prominent notice on our platform at least 14 days before the changes take effect. The latest update date is always displayed at the top of this document.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact the Kiss Ori Data Protection Officer via:

  • Privacy Email: privacy@kissori.com
  • Support Email: support@kissori.com
  • Live Chat: Available 24 hours a day, 7 days a week through the Kiss Ori platform
  • Response time: Under 14 working days for privacy enquiries; under 3 minutes for Live Chat
Our Privacy Commitment

Fully compliant with Malaysia's PDPA 2010

256-bit SSL encryption for all data

We do not sell data to third parties

Appointed Data Protection Officer (DPO)

Regular security audits by independent third parties

Your Rights at a Glance
Access your data
Correct your information
Delete your data
Opt out of marketing
Data portability
📩
Privacy Questions?

Contact our Data Protection Officer. We will respond within 14 working days.

View FAQs

Why Is Your Data Safe at kiss ori?

We invest in best-in-class security infrastructure so you can play with peace of mind, free from concerns about the privacy and safety of your personal information.

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Military-Grade Encryption

All data transmitted through the Kiss Ori platform is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks, including Maybank and CIMB.

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Malaysia PDPA Compliant

Kiss Ori operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We have appointed a dedicated Data Protection Officer (DPO) to ensure this compliance.

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No Data Sales

Kiss ori has never and will never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data belongs to you.

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24/7 Threat Monitoring

Our security systems monitor the platform around the clock to detect and block any unauthorised access attempts or suspicious activity in real time.

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Secure Local Payments

All transactions via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX are processed through licensed and regulated payment channels in Malaysia for maximum security.

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Privacy Controls in Your Hands

You have full control over your data. Update your information, manage communication preferences, or request data deletion via your account panel or by contacting our team.

Your Rights Under Malaysia's PDPA

As a kiss ori user, you are protected under the Personal Data Protection Act 2010. Here are the rights you hold and how to exercise them.

1
Right to Know

You have the right to know what data we collect, why we collect it, and how it is used. This is clearly explained in this Privacy Policy.

2
Data Access Right

Request a copy of all personal information we hold about you. We will provide a full report within 14 working days from the date your request is received.

3
Right to Rectification

If any of your information is inaccurate or out of date, you may request a correction at any time through your account settings or by contacting our support team.

4
Right to Erasure

Under certain circumstances, you may request that we delete your personal data. Such requests are subject to record-keeping obligations under Malaysian law.

5
Marketing Opt-Out Rights

Stop receiving promotional emails and marketing communications at any time by clicking the unsubscribe link or contacting our support team directly.

6
Right to Lodge a Formal Complaint

If you are dissatisfied with how we handle your data, you have the right to lodge a formal complaint with the Personal Data Protection Commissioner of Malaysia.

Kiss Ori Data Protection by the Numbers

Our commitment to privacy and data security is more than just words — it is reflected in concrete actions and real investment.

256
SSL Encryption Bit

The same encryption standard used by leading financial institutions in Malaysia.

14h
Request Response Time

All privacy and data-related requests will be responded to within 14 business days.

24/7
Security Monitoring

A real-time threat monitoring system operating around the clock, without interruption.

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Sale of Data to Third Parties

Kiss Ori never sells members' personal data to any external party.

Your Data Is Safe. Now It's Time to Play!

Register a kiss ori account today and enjoy an online betting platform that is secure, transparent, and held to the highest privacy standards in Malaysia.

Bahasa Melayu